Humans are Underrated

Over the next 25 years, many tasks and processes will be automated.  But be careful.  Don't repeat the same mistake that Tesla made; over automating. Tesla repeated the same mistakes made by General Motors in the 1980s and 1990s.

Learn from the mistakes of others rather than repeating those same mistakes.

In an ArsTechnnica article from 2018, Experts say Tesla has repeated car industry mistakes from the 1980s, the following statement was made:

"'A lot of the mistakes we're hearing about [at Tesla] are mistakes that were made in the rest of the industry in the 1980s and the 1990s,' says Sam Abuelsamid, an industry analyst at Navigant Research. He points to the experience of General Motors, which wasted billions of dollars in a largely fruitless effort to automate car production in the 1980s."

Elon Musk even admitted to the over-automation in a tweet,  "Yes, excessive automation at Tesla was a mistake. To be precise, my mistake. Humans are underrated."

Automation works best when you follow the following fundamental rule: Add automation incrementally and only automate processes that are already working smoothly.


Unfortunately, there is a very high probability that billions are going to be wasted because most people seem to like learning from their own mistakes rather than learning from the mistakes made by others.

The AI Ladder by Rob Thomas and published by O'Reilly Media, is a great resource that I have run across related to getting your head around artificial intelligence.  Here is a summary of why AI projects fail per The AI Ladder:
  • Lack of understanding. 81% of business leaders to not understand AI.
  • Bad data. Not having a handle on your data is completely paralyzing.  Your AI is only going to be as good as your data.
  • Lack of the right skills. The lack of the right skills on part of both business professionals and information technology professionals is problematic.
  • Trust. Trusting the recommendations made by your artificial intelligence software is a must.  AI should not be a black box, business professionals need justification mechanisms that support conclusions.
  • Culture. The Technology Fallacy points out that digital transformation involves changes to organizational dynamics and how work gets done.  AI will enable entirely new business models which were impossible in the past.
Automation is more about change management then it is about technology.

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